Services

Workflow Design

No individual or team can perform at a high level if the business system or process in which they work is not designed and engineered to produce the outputs required. Poorly designed business processes or work systems cause problems which impact the entire enterprise.

Additionally, no system, procedure or business process can exist independently. Each is interconnected with other departments, business processes or procedures. The output from one department or business process becomes the input to the next in the process in the value chain.

ASG's Workflow Design process is used to assess existing systems, practices, procedures, or processes that are not producing the desired service or results, including:

  1. Department/business process outputs that are not accomplished on-time or correctly
  2. When multiple factors are influencing a particular problem
  3. The same problem surfaces in several departments at the same or different times
  4. When "poor communications/information flow" or "lack of teamwork" is cited as the cause of the problem

Workflow analysis clarifies and separates real issues from unfounded suspicions or suppositions. It provides clear facts for the management team, supervisors and employees on what areas are impacting profitability and to find solutions and opportunities for system/business process improvements.

We then work with your employees to design and implement a workflow that will eliminate the trouble spots identified in the analyses and move the company to greater profitability.