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Root Cause Analysis

Lingering problems can drain the profitability of your company and possibly create dissatisfied customers and negative publicity. Companies often apply band-aids and bolt-ons to keep operations going until a more permanent solution can be found. But these stop-gap solutions cause more harm than good and the issue eventually becomes a fire drill.

ASG helps overcome these issues and improve profitability by:

• Expeditiously finding the cause of any problem - quality, output, machine, system, product, customer, equipment or process problems.
• Making balanced decisions for problem fixes, while minimizing risk.
• Planning, anticipating and taking actions to prevent future problems and optimize plans related to shutdowns, machine and equipment changeovers or modifications, product or process improvements and changing customer requirements.
• Making the best use of all organizational data, and the knowledge and experience of your employees to more effectively recognize those situations requiring resolution through the application of Corrective Action.
• Effectively managing the resolution processes by setting priority for action, assigning responsibility and managing the results.

We can apply the Root Cause Analysis process as a consulting service or we can develop these skills in your employees so the skills can be used on a daily basis for continuous improvement. These processes and skills, when implemented in a planned, coordinated and consistent manner can produce a minimum ROI of 500%.

Many clients prefer to integrate problem solving and prevention into employees' existing work routines and reporting structures. ASG's Root Cause Analysis supports ISO, ITIL, Six Sigma and Lean initiatives, but we never pressure clients to follow a single, favored approach.